Complaints and Feedback
ALBANY SKIN CLINIC
Aesthetic Services Albany
Complaints and Feedback
At Aesthetic Services, we are committed to providing high-quality care in a respectful, safe, and professional environment. If you have a concern or complaint about any aspect of your experience, we encourage you to let us know.
1. Contact Us Directly
We value the opportunity to resolve concerns promptly. You can share your feedback or make a complaint by emailing us at: as@pioneerhealth.com.au
2. Other Avenues for Complaints
If you prefer, or if you feel your concern has not been adequately addressed, you can lodge a complaint with one of the following independent organisations:
Australian Health Practitioner Regulation Agency (AHPRA)
For concerns about the conduct or performance of registered health practitioners.
Health and Disability Services Complaints Office (HaDSCO)For complaints about health services in Western Australia.
- http://www.hadsco.wa.gov.au/
- (08) 6551 7600 or 1800 813 583 (toll-free for regional WA)